Payment Policy

Last Updated: 4 June 2025

Welcome to D’Liora

These Payment Terms set the conditions for all purchases made through our website. By completing a transaction with us, you confirm your acceptance of these terms.

1. Secure Payment Method

At D’Liora, we are committed to ensuring safe and secure transactions.
We currently accept PayPal as our exclusive payment method.

  • Pay conveniently and securely using your PayPal account.
  • During checkout, you will be redirected to PayPal’s secure platform to complete your payment.
  • Please note: D’Liora does not store or have access to your PayPal or payment details.

2. Pricing & Product Details

  • All product prices are displayed in USD (United States Dollar) and include applicable taxes unless otherwise specified.
  • While we aim for precise and up-to-date information, occasional errors in pricing or product descriptions may occur. We reserve the right to correct such errors when identified.

3. Order Confirmation & Cancellations

  • Once your payment is successful, you will receive a confirmation email.
  • You may cancel or modify your order up until 3:00 PM MYT on the day of purchase.
  • Orders submitted after the daily cut-off time may not be eligible for changes or cancellations due to immediate processing.

4. Shipping Overview

  • Free Shipping within Malaysia and United States
  • Processing Time: 1 business day
  • Delivery Timeframe: 3–7 business days

For more details, please refer to our Shipping Policy.

5. Returns & Refunds

Your satisfaction is important to us.
For full return and refund details, please review our Refund & Return Policy.
Refunds approved under our policy will be processed to the original PayPal account used for the transaction.

6. Privacy & Payment Security

We prioritize your privacy and data protection.
All payments are securely processed via PayPal, ensuring that your sensitive information remains confidential and protected.

7. Policy Changes

We reserve the right to update or revise these Payment Terms at any time.
Any changes will be published on our website, and by continuing to shop with us, you agree to the most recent version.

Contact Information

Store Name: D'Liora

Email: support@dliora.com

Address: 156, Jalan Ampang, Kampung Baru, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Customer Support: 9:00 AM – 5:00 PM (GMT-8)

Response Hours: We strive to respond within 24 Business Hours

Contact Form: Contact Page